Regional IT/OT Expert

ContourGlobal, a KKR Company, led by CEO Antonio Cammisecra, is an established Independent Power Producer (IPP) developing, acquiring, and operating electricity generation and storage assets worldwide. The company currently manages 5.3 GW of installed capacity across different power generation technologies and asset categories, with an additional 1 GW of renewables under construction and a further 9.8 GW under development. 

The operational footprint of the company extends to 18 countries across Europe, Africa, Asia, North and South America. The company has committed to speed up the decarbonization of its portfolio with a sustainable transition of its thermal fleet, the repowering of existing renewable assets and the organic development of new renewable projects. ContourGlobal boasts 20 years of a strong collaboration with communities, institutions, and customers that benefit from its electricity supply through long-term contracts or innovative PPAs, coupled with energy management solutions.

We are looking for a

Regional IT/OT Expert

Stara Zagora, Mednikarovo

Job Summary:

We are currently seeking a Regional IT/OT Expert Bulgaria to work directly with end-users and managers to provide advanced hardware, software, network, and applications problem resolution; to support installations, operational availability, and troubleshooting of OT hardware with external companies.  Additionally, the role will identify areas for improvement in the technology landscape, propose solutions, and implement end-to-end projects. This role also involves taking ownership of IT support for the Maritsa plant, ensuring seamless operations by working closely with internal IT and OT departments. Furthermore, the Regional IT/OT Expert will play a key role in the transition project of the Maritsa coal plant into a renewable energy facility. 

The position is based at TPP ContourGlobal Maritsa East 3, Mednikarovo. 

Key Responsibilities:

• Be responsible for preparation and management of Local IT Budgets. 
• Collaborating with the Global Service Desk to assist users with hardware and software issues, including installation, configuration, and troubleshooting of devices, network connectivity, Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint), and Windows operating systems.
• Analyze, evaluate and test software and hardware problems related to LAN / WAN. 
• Utilize and maintain IT ticketing system to manage and document resolution for all IT support tickets. Prepare activity and progress reports regarding support activities. 
• Manage the IT onboarding process for new hires, including the preparation and deployment of laptops using corporate imaging solutions, and the configuration and enrollment of mobile devices through the company Mobile Device Management (MDM) platform.
• Provide timely responses to client and management requests. Status updates on such requests need to be provided on a regular basis 
• Coordinate procurement and distribution of IT equipment and applications under management.
• Manage and support operational systems with energy regulators to ensure the compliance in data telemetry. 
• Manage in scope OT system reliability, availability and recoverability. 

Qualifications and Skills:

• Bachelor’s degree in engineering, IT, or a related field  
• At least 3 years of working experience in the IT field  
• At least 1 years of working experience in the OT field  
• Good knowledge of end users and office equipment 
• Good knowledge and experience of industrial control systems 
• High sense of responsibility, good team player 
• Fluent in English 
• Great service attitude, curious in new technologies, good relational skills to coordinate multicultural teams, strong project management skills, proactive. 

Our Values:

• We is our greatest asset
• We respect and protect the environment
• We are doers, committed to doing things right
• We act with integrity and transparency
• We think and act like entrepreneurs

Working@CG:

• 25 days paid annual leave
• Social benefits package
• As a globally integrated team, we push boundaries, work collaboratively, and remain agile in the pursuit of excellence. With an entrepreneurial mindset, we encourage initiative and innovation. At ContourGlobal you are an employee, and you are also an owner. Our Employee Ownership Program allows our employee-owners to make a difference and drive the right power forward and make clean energy the natural choice for all!
• We foster a culture where individuals are empowered to succeed, contribute and shape the future of sustainable energy.
• Cross-border collaboration shapes our way of working: our diverse workforce reflects the multicultural environment we embrace every day.
• We offer a competitive compensation package: we believe in meritocracy and rewarding meaningful contributions.
• We enjoy making the most of our shared spaces to foster teamwork and collaboration. At the same time, our flexible working policy allows us to prioritize results while supporting wellbeing and a healthy work-life balance.

Interested in joining our company?

We know that skills and experience come in different forms, and we value diverse perspectives.

If you’re excited about this role but you think you still need to learn some of the required skills, we’d still love to hear from you. You are much more than your CV, so come as you are and tell us who you aspire to become! The most important skills are collaboration, respect, trustworthiness and execution. So go ahead—apply, and let’s contribute to the new energy transition together!

ContourGlobal provides equal employment opportunities and maintains a diverse workforce that reflects the rich environment of the society we live in and markets we operate.