NOC Engineer

Sofia, BG, 1000

 

ContourGlobal is an established Independent Power Producer developing, acquiring, and operating electricity generation assets worldwide. The company currently manages more than 6.2 GW of installed capacity across different generation technologies in 18 countries across Europe, Africa, Asia, North and South America. With a current share of renewables capacity of 27%, the company has committed to speed up the decarbonization of its portfolio with a sustainable transition of its thermal fleet, the repowering of existing renewable assets and the organic development of new renewable projects. ContourGlobal, a KKR company since 2022, has a track record of almost 20 years of experience in partnering with communities, institutions, and customers that benefit from its power supply through long-term contracts or innovative PPAs, coupled with energy management solutions.

 

JOB SUMMARY:

 

We are excited to introduce the role of NOC Engineer, a position within our team responsible for monitoring and maintaining the organization’s network infrastructure to ensure optimal performance and reliability. This role involves working closely with various IT teams to troubleshoot and resolve various network and IT issues promptly.

This position reports to the Global NOC Manager.

 

KEY RESPONSIBILITIES:

  • Network Monitoring: Continuously monitor network performance and health using advanced monitoring tools, identifying and responding to issues in real-time.
  • Incident Management: Respond to various network and IT incidents, diagnose problems, and implement solutions to restore normal operations quickly.
  • Troubleshooting: Perform root cause analysis on various network and IT issues, providing detailed documentation and reports on incidents and resolutions.
  • Network Maintenance: Execute routine network maintenance tasks, including firmware updates, hardware replacements, and configuration changes.
  • Documentation: Maintain comprehensive network documentation, including diagrams, configurations, and incident logs.
  • Collaboration: Work closely with other IT teams and third-party vendors to ensure seamless operation and support of network services.
  • Technical Support: Provide technical assistance to internal users and support teams, addressing network-related inquiries and issues.
  • Compliance: Ensure network operations comply with organizational standards and regulatory requirements. 

COMMIT TO LEAD WITH OUR VALUES:

  • Commit to CG values as expressed in the Essential Information. Model the values in any interaction internally and externally
  • Put Health and Safety First
  • Embrace Timely Transparency
  • Model the 3Cs – Communication, Collaboration and Coordination
  • Embrace Failure analysis and continuous improvement including Five Whys
  • Seek out ways to incorporate technology and Artificial Intelligence into the company’s legal practice

 

QUALIFICATION AND SKILLS:

  • Experience: Minimum of 2 years in network engineering or a related field.
  • Education: Bachelor’s degree in Computer Science, Networking Administration, Information Technology, or a related discipline is desirable.
  • Technical Expertise
    • Strong knowledge of general networking concepts (TCP/IP, OSI, etc.) and IT principles.
    • Proficiency in LAN/WAN technologies, including SD-WAN/SASE.
    • Familiarity with standard network security practices.
    • Experience with enterprise wireless networks, specifically Cisco Wireless Controllers and Access Points.
    • Experience with network monitoring and management tools.
  • Troubleshooting Skills: Demonstrated ability to diagnose and resolve network issues efficiently.
  • Communication Skills: Excellent communication skills, both verbal and written, in Spanish and English.
  • Certifications: CCNA certification or equivalent is desirable.
  • Travel: Willingness to travel to company facilities as required (approximately 20% travel).
  • Team-oriented mindset and collaborative approach.
  • Strong analytical and problem-solving skills.
  • Willingness to work in a fast-paced, dynamic environment.
  • Flexibility and resilience under pressure.

 

This position reports hierarchically to Global NOC Manager.

ContourGlobal provides equal employment opportunities and maintains a diverse workforce that reflects the rich environment of the society we live in and markets we operate. 

ABOUT CONTOURGLOBAL

ContourGlobal is a power generation company committed to new growth in thermal and renewable technologies. Our mission is to develop, acquire and operate electricity generation businesses worldwide, creating economic and social value through better operations, and making the communities where we work better because we are there.

OUR VALUES

- To care about our people’s health, safety, well-being and development.
- To act transparently and with moral integrity.
- To work hard and without boundaries as a multinational, integrated team.
- To expect, embrace and enable excellence and continuous learning through humility, and the knowledge that we will fail but when we do, we will learn.
- To honor the commitments of those who have placed their trust in us.