Regional IT/OT Expert
Mednikarovo, BG, 6000
ContourGlobal is an established Independent Power Producer developing, acquiring, and operating electricity generation assets worldwide. The company currently manages more than 6.2 GW of installed capacity across different generation technologies in 18 countries across Europe, Africa, Asia, North and South America. With a current share of renewables capacity of 27%, the company has committed to speed up the decarbonization of its portfolio with a sustainable transition of its thermal fleet, the repowering of existing renewable assets and the organic development of new renewable projects. ContourGlobal, a KKR company since 2022, has a track record of almost 20 years of experience in partnering with communities, institutions, and customers that benefit from its power supply through long-term contracts or innovative PPAs, coupled with energy management solutions.
JOB SUMMARY:
We are currently seeking a Regional IT/OT Expert Bulgaria to work directly with end-users and managers to provide advanced hardware, software, network, and applications problem resolution; to support installations, operational availability, and troubleshooting of OT hardware with external companies. Additionally, the role will identify areas for improvement in the technology landscape, propose solutions, and implement end-to-end projects. This role also involves taking ownership of IT support for the Maritsa plant, ensuring seamless operations by working closely with internal IT and OT departments. Furthermore, the Regional IT/OT Expert will play a key role in the transition project of the Maritsa coal plant into a renewable energy facility.
The position is based at TPP ContourGlobal Maritsa East 3, Mednikarovo.
KEY RESPONSIBILITIES:
• Be responsible for preparation and management of Local IT Budgets.
• Assist end-users with installation, configuration, and troubleshooting of hardware and software to ensure continued usability of equipment. That includes, but not limited to: Network Connectivity, MS Office including Outlook and Teams, Zoom, and Windows Operating Systems.
• Analyze, evaluate and test software and hardware problems related to LAN / WAN.
• Assist in Global Infrastructure management including site to site VPN communication and data routing.
• Utilize and maintain IT ticketing system to manage and document resolution for all IT support tickets. Prepare activity and progress reports regarding support activities.
• Install, configure and upgrade operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
• Provide timely responses to client and management requests. Status updates on such requests need to be provided on a regular basis
• Coordinate procurement and distribution of IT equipment and applications under management.
• Manage and support operational systems with energy regulators to ensure the compliance in data telemetry.
• Manage in scope OT system reliability, availability and recoverability.
COMMIT TO LEAD WITH OUR VALUES:
• Commit to CG values as expressed in the Essential Information. Model the values in any interaction internally and externally.
• Put Health and Safety First.
• Embrace Timely Transparency.
• Model the 3Cs – Communication, Collaboration and Coordination.
• Embrace Failure analysis and continuous improvement including Five Whys.
QUALIFICATION AND SKILLS:
• Bachelor’s degree in engineering, IT, or a related field
• At least 3 years of working experience in the IT field
• At least 1 years of working experience in the OT field
• Good knowledge of end users and office equipment
• Good knowledge and experience of industrial control systems
• High sense of responsibility, good team player
• Fluent in English
• Great service attitude, curious in new technologies, good relational skills to coordinate multicultural teams, strong project management skills, proactive.
This position reports hierarchically to Cloud Enterprise Manager & Operations.
ContourGlobal provides equal employment opportunities and maintains a diverse workforce that reflects the rich environment of the society we live in and markets we operate.