Human Resources Information Systems Analyst

Sofia, BG, 1000


ContourGlobal develops, acquires, and operates power generation facilities with proven and cutting-edge energy technologies. We are an international high-growth company, founded in 2005, that has grown exponentially to own and operate a fleet of renewable and thermal assets, located in 20 countries across 4 continents. Wherever we operate, we are committed to the highest standards of health and safety, environmental, social responsibility, our people’s well-being. Our longstanding ESG pledge includes becoming net-zero carbon by 2050.

Acquisition of ContourGlobal by the US private-equity fund KKR will enable us greatly to further expand our portfolio, increase investment in the energy transition, and take advantage of new opportunities in our core markets. Our multinational, integrated team of almost 1500 people prides itself on our culture and values, and welcomes entrepreneurial, innovative, ambitious, and collaborative professionals to come join us.


  • Serve as the subject matter expert in the SuccessFactors suite of modules. This includes a clear understanding of the organizational structure/position management, business rules, foundation objects, role-based permissions, template/route map/workflow configuration. Demonstrating a clear understanding of the system constraints and interdependencies.
  • Play an integral part in delivering the HRIS strategy and road map that supports and aligns with our business, HR strategy and objectives.
  • Manage and own SuccessFactors supervising the day-to-day and troubleshoot functional problems in SuccessFactors modules and other application software when issues arise.
  • Perform SuccessFactors configuration changes for production support, enhancements, upgrades, or quarterly releases to comply with business requirements, established methodologies and operational practices.
  • Collaborate with HR to analyze and design processes that meet the business needs and empower managers and employee, ensure efficient HR management, and improve the delivery of HR services to the organization.
  • Maintain data integrity in SuccessFactors by regularly analyzing employee information and ensuring compliance with data protection laws and regulations.
  • Develop documentation/guidelines/manuals and deliver SuccessFactors training to all newly hired HR team members, managers and employees as needed.
  • Coach HR team members to enhance their skills and capabilities to maintaining SuccessFactors and to raise understanding of the core HR processes, i.e., recruitment, onboarding, performance, development, and compensation.
  • Enhance reporting suite usage by creating reports and dashboards as per HR and management needs, e.g., headcount, turnover, hires, leavers etc.
  • Analyze HRIS performance metrics and resolve application issues.
  • Willing and able to travel as required.



  • Commit to CG values as expressed in the Essential Information. Model the values in any
  • interaction internally and externally.
  • Put Health and Safety First
  • Embrace Timely Transparency
  • Model the 3Cs – Communication, Collaboration and Coordination
  • Embrace Failure analysis and continuous improvement including Five Whys



  • At least 5 years of experience in Human Resources, 3 of which as HR Generalist
  • 3+ years of experience with configuration and support of SuccessFactors modules, primarily Employee Central, Compensation, Onboarding, Talent Management modules preferred.
  • Certification on Employee Central and other modules is an advantage
  • Experience configuring SuccessFactors module at a consulting / implementation firm a plus.
  • Experience with Ticketing support systems and issue close-out.
  • Experience working in an international environment with different legal requirements is an advantage who built solid understanding cultural differences
  • Bachelor's degree in HR management or relevant field or equivalent work experience.
  • Certification minimum requirement: Employee Central Certification. Certification on other modules is an advantage.
  • Strong analytical, problem-solving, and conceptual skills.
  • Strong planning and project management skills.
  • Strong people skills with the ability to provide guidance to HR Leadership in the administration of SuccessFactors. 


ContourGlobal provides equal employment opportunities and maintains a diverse workforce that reflects the rich environment of the society we live in and markets we operate. 


ContourGlobal is a power generation company committed to new growth in thermal and renewable technologies. Our mission is to develop, acquire and operate electricity generation businesses worldwide, creating economic and social value through better operations, and making the communities where we work better because we are there.


- To care about our people’s health, safety, well-being and development.
- To act transparently and with moral integrity.
- To work hard and without boundaries as a multinational, integrated team.
- To expect, embrace and enable excellence and continuous learning through humility, and the knowledge that we will fail but when we do, we will learn.
- To honor the commitments of those who have placed their trust in us.